Soap West, you are my inspiration. I have never been so impressed with a company before. Excellent quality products at a substantial savings! And great customer service and speedy delivery to boot... that's an unbeatable combination. You are such a blessing to me. I will be a customer for life.
Louise Turmenne12/01/2013, 11:24 PM
I have to say that I have had the best experience dealing with Soaps Goods. As a new soap maker it has been one of the best vendors thus far when it comes to not only some of the best products but the best customer service ever. As a service provider that speaks volumes!! I had a product that had a bit of a change and emailed them concerning the change and I recieved a message the very next day from a representative with a name and a personal note and with a solution! Soap West you are great at what you do. Each time I order something I end up either re-ordering or ordering more. Experimenting with oils and butters is less of a risk because they are consistant. Thank you!!
Jeraldine Mack11/26/2013, 10:21 AM
My new favorite vendor! I don't have to pay a fortune for products or shipping. I'm very pleased and will be making many more purchases soon.
jennifer palacio11/25/2013, 04:07 PM
"Soap West is a great Company. I accidentally ordered wrong Lye . It was my mistake . I asked them if I could return after 4 weeks and they are issuing a credit.
Their lye, essential oils, Castor oils are all great. I have been using them for 2 years and have been completely happy with all orders.
P Seibold11/14/2013, 03:00 PM
I LOVE the fact that they're right here in Smyrna and I can go pick up asap instead of paying for silly shipping costs! Great customer service and quality products! Thanks for settling in Smyrna!! You guys have everything I need for my new biz!
Jenna Pittman11/10/2013, 04:13 PM
I am very impressed with the speed in which my items are delivered. The shipping charges are also reasonable. As a logistics manager I know what a good deal is in shipping and Soapwest does not gouge us on shipping charges. It is refreshing to see a company stand more behind their products then behind fees.
Harlene Jason11/08/2013, 06:00 PM
The products were a great price for the amount. The products were also wrapped really well. I was able to smell and look through everything while my kids enjoyed the bubble wrap! Will definitely be ordering again. Thank you!
Toni Hamilton10/04/2013, 12:02 PM
I am starting my own bath and body business and this store DELIVERS! I am so psyched to get my shipments within 2-3 days of my order. It really helps me out a lot when people request special items.
AISA TREVINO09/16/2013, 06:49 PM
I placed an order, paid for it, received an email from Alan thanking me for my order..it's been about 3 wks. and I have received nothing..what's going on??where's my order??usps isn't that slow..what do I do now??I need the supplies, if you can't fill the order, please let me know and refund my money.thnx, Sylvia
sylvia hanneken09/01/2013, 02:49 PM
I have been a happy customer for over a year. Best service, close by, and great prices.