The customer service here at Soap West is like no other. I was sent the wrong bottle caps in error and the problem was handled the same day and my tops were shipped and I received them in 2 days! Because of this, I was able to make my customers happy. :-) Thanks Soap West!
LaTresha10/21/2011, 12:29 PM
Well, I can not say how my product experience was. I never got that far. I seem to have failed in getting you to realize that my city is St. Augustine. I could not set up an account because of this. I am at a loss as to what I should do. I do not know anyway to tell you except the truth. You have heard of St. Augustine, haven't you? You know, the oldest city in the USA?
Janice Treadway10/16/2011, 10:15 PM
Every time that I order from this company, they never cease to amaze me with the speed in which they can process my order & get it to me! You have made my wholesale clients LOVE me, by providing the product I need so quickly upon ordering from you... Thank you, thank you, thank you!
Tracy Cornell10/10/2011, 01:08 PM
I am so glad that I found this site, now I can get all of my supplies in one place. The quality is awesome!
Kandi Crane09/11/2011, 06:45 PM
Soaps Wests has the best customer service. Every time I email a question I always get an answer in a very timely manner and if I have any problems at all they are more than happy to help me out. They actually care about you as a customer and I really appreciate that! I will be a customer for as long as I am making my bath and body products.
Jaime Arlian09/06/2011, 06:57 PM
I Love everything about Soapwest I have used the beeswax and pineapple flavor to make my lipbalm and it was a hit my first try. And the Goat Milk Loton is awesome. Can't wait to try other products.
Alice09/03/2011, 07:00 AM
I am already using my products! I ordered and got my products so fast. I had a question about a product I needed but it was nighttime, and customer service called me back early the next day. Try the essiential oils! Awesome!
Marybeth H Curbelo08/26/2011, 09:28 PM
I ordered a 16oz Sweet Almond Oil and a 16oz Walnut Oil. When I received my order, it contained the 16oz Almond Oil, but a 4oz Walnut Oil. I called and explained what I received and I thought I would have been offered the other 12oz, but I was tolde that the 16oz would be sent out. This was my first order and have placed another one a couple of days ago. I'm just so impressed with the amount of products available and the information included with the descriptions on your website. Thank you so much!!!
Arlene Randolph-Jones08/22/2011, 02:53 PM
"I have looked all over the internet and Have
not found a better company than Soapwest to
purchase my Shea Butter. I receive my order
promptly. I will continue to use Soapwest for
all my Body butter making supplies."
Edita Fernandez-Byrnes08/21/2011, 12:46 PM
I love the fast shipping and the quality of every product I purchase. It makes me love working in my own business and it makes it easy to find great products that you can still find in the US.