The customer service here at Soap West is like no other. I was sent the wrong bottle caps in error and the problem was handled the same day and my tops were shipped and I received them in 2 days! Because of this, I was able to make my customers happy. :-) Thanks Soap West!
Well, I can not say how my product experience was. I never got that far. I seem to have failed in getting you to realize that my city is St. Augustine. I could not set up an account because of this. I am at a loss as to what I should do. I do not know anyway to tell you except the truth. You have heard of St. Augustine, haven't you? You know, the oldest city in the USA?
Every time that I order from this company, they never cease to amaze me with the speed in which they can process my order & get it to me! You have made my wholesale clients LOVE me, by providing the product I need so quickly upon ordering from you... Thank you, thank you, thank you!
I am so glad that I found this site, now I can get all of my supplies in one place. The quality is awesome!
Soaps Wests has the best customer service. Every time I email a question I always get an answer in a very timely manner and if I have any problems at all they are more than happy to help me out. They actually care about you as a customer and I really appreciate that! I will be a customer for as long as I am making my bath and body products.
I Love everything about Soapwest I have used the beeswax and pineapple flavor to make my lipbalm and it was a hit my first try. And the Goat Milk Loton is awesome. Can't wait to try other products.
I am already using my products! I ordered and got my products so fast. I had a question about a product I needed but it was nighttime, and customer service called me back early the next day. Try the essiential oils! Awesome!
I ordered a 16oz Sweet Almond Oil and a 16oz Walnut Oil. When I received my order, it contained the 16oz Almond Oil, but a 4oz Walnut Oil. I called and explained what I received and I thought I would have been offered the other 12oz, but I was tolde that the 16oz would be sent out. This was my first order and have placed another one a couple of days ago. I'm just so impressed with the amount of products available and the information included with the descriptions on your website. Thank you so much!!!
"I have looked all over the internet and Have
not found a better company than Soapwest to
purchase my Shea Butter. I receive my order
promptly. I will continue to use Soapwest for
all my Body butter making supplies."
I love the fast shipping and the quality of every product I purchase. It makes me love working in my own business and it makes it easy to find great products that you can still find in the US.
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